How we help

Caritas Anchor House strongly believes that everyone has an ability within them to achieve success in life, whatever the term ‘success’ means to that person.

Our aim at Caritas Anchor House is to help our residents tackle and overcome life’s barriers and obstacles, the expected and the unexpected, so they may realise and accept for themselves that they have the skills and talents necessary to be happy and successful in life.

Aspirations Programme

Identifying, addressing and finally overcoming the root causes of why someone is on the street is the cornerstone of Caritas Anchor House’s success. Each resident, on arrival, becomes involved in our “Aspirations Programme”. The Aspirations Pyramid sets the order of priority for addressing the needs of the new resident.

Aspiration Pyramid

As a first step in tackling the issues in the Aspirations Pyramid, we use the Outcomes Star. The residents score themselves on a variety of different aspects allowing them to identify the areas in their lives that need to be changed or improved upon.

Outcomes Star TM

Personal Development Plan

Once the assessment has been completed a Personal Development Plan is developed by the residents with his or her lifestyle architect, to bridge the gap between the current and the hoped-for positions on the Outcomes StarTM. This plan includes education and training (focussing on, for example, employability skills such as CV and interview preparation, qualifications, etc.), volunteering opportunities, counselling for substance abuse, and guidance on sorting out problems with debt.

Personal Development Plan

The programme supports the recovery process by rebuilding confidence, drawing out the resident’s strengths and competences, abilities and interests which the resident has never recognised, or which have been ignored over the years when survival was the only priority. These skills can be in music, art, sport, hospitality, teaching/mentoring, catering, constructions skills, etc.

Education and Training

Education and training are vital stepping stones in both preventing homelessness, and helping those who have lost their homes. Learning new skills helps our residents and service users to improve their self-esteem and gain experience so that they can re-enter the workforce.

Every year, we provide help for around 1,000 people – both residents and local community members – with the opportunity to access a wide range of accredited vocational training courses. Every applicant enrolling on a course is given a one-on-one interview and provided with a Training Needs Assessment to ensure they find the right course for them.

Our training programmes have been nationally acclaimed and have won awards for innovation, successful implementation and delivery. In 2010, the UK Skills Council awarded us four National Training Excellence Awards and our Education Coordinator – a former resident – was awarded UK’s Individual Trainer of the Year.

We currently work with Learning and Skills Solutions (LASS), who provide courses in a range of subjects including:

  • Literacy
  • Numeracy
  • IT
  • English for Speaker of Other Languages (ESOL)
  • Citizenship

LASS also provide vocational training, where participants can earn:

Caritas Anchor House also delivers Welcome Host Gold, an accredited City & Guilds customer service course, at Level 1, with the option of progressing to Level 2, and Bounce Back, a social enterprise and charity focused on training and employment of ex offenders, make use of our workshops to run painting and decorating courses.

The Recovery Hub

The Recovery Hub at Caritas Anchor House is a host of services available for residents and members of the community who are in recovery from alcohol or drug misuse. It is made up of the Recovery Capital Programme, the Recovery Café, SMART Recovery meetings, Peer Mentoring, the Abstinence Day Programme and Mutual Aid groups.

Our partners in the Recovery Hub are London Borough of Newham, Community Drug and Alcohol Team (DASL and ELFT), Westminster Drug Project, Specialist Substance Misuse Team, Criminal Justice Intervention Team, the ACOUNT Group and service users.

For more information, please click here.

Schools Outreach

In addition to our work with adults, we also run a schools outreach programme designed to educate young people about the causes and consequences of homelessness.

The programme is offered to all primary and secondary schools in Newham, as well as those within the Brentwood Diocese, and hopes to reduce the risk of children becoming homeless as adults.

To find out more about this service, please click here.

Outcomes

Over the last three months to 06 April 2014 we have achieved the following outcomes:

  • 89% of residents were involved in positive transitional activities
  • 16 residents gained employment
  • 23 residents moved out of Caritas Anchor House into independent living
  • 1,076 volunteering opportunities were taken up by residents
  • Our occupancy rate was 98.4%

Download our latest quarterly Outcomes Report: Aspirations Programme Q4 to 06 April 2014 (pdf)

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Latest News

Overcoming Challenges

Monday, April 14th, 2014

During the last quarter of this year, Caritas Anchor House has continued to see changes in the social care sector, particularly around the issue of homelessness. There has been a major change in the profile of received referrals and this quarter, some 90 of our residents had one of more of the following needs: mental […]

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Catholic and Anglican Bishops Visit East London Homeless

Friday, April 11th, 2014

The Roman Catholic Bishop of Brentwood and the Anglican Bishop of Chelmsford visited Caritas Anchor House on Friday as part of ‘Listen To God: Hear the Poor‘ week. This joint initiative between Archbishop Justin Welby and Cardinal Vincent Nichols aims to highlight the efforts of Christians who work with those in need and runs from […]

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Housing Benefit Changes Take Effect

Friday, April 4th, 2014

New housing benefit regulations came into effect on 1st April 2014, which put strict limitations on migrants from the European Economic Area (EEA). In the future, migrants will not be eligible for housing benefit unless they gain employment, and after that employment period ends, they can only claim housing benefit for a further six months. […]

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