How we help

Caritas Anchor House strongly believes that everyone has an ability within them to achieve success in life, whatever the term ‘success’ means to that person.

Our aim at Caritas Anchor House is to help our residents tackle and overcome life’s barriers and obstacles, the expected and the unexpected, so they may realise and accept for themselves that they have the skills and talents necessary to be happy and successful in life.

Aspirations Programme

Identifying, addressing and finally overcoming the root causes of why someone is on the street is the cornerstone of Caritas Anchor House’s success. Each resident, on arrival, becomes involved in our “Aspirations Programme”. The Aspirations Pyramid sets the order of priority for addressing the needs of the new resident.

Aspiration Pyramid

As a first step in tackling the issues in the Aspirations Pyramid, we use the Outcomes Star. The residents score themselves on a variety of different aspects allowing them to identify the areas in their lives that need to be changed or improved upon.

Outcomes Star TM

Personal Development Plan

Once the assessment has been completed a Personal Development Plan is developed by the residents with his or her lifestyle architect, to bridge the gap between the current and the hoped-for positions on the Outcomes StarTM. This plan includes education and training (focussing on, for example, employability skills such as CV and interview preparation, qualifications, etc.), volunteering opportunities, counselling for substance abuse, and guidance on sorting out problems with debt.

Personal Development Plan

The programme supports the recovery process by rebuilding confidence, drawing out the resident’s strengths and competences, abilities and interests which the resident has never recognised, or which have been ignored over the years when survival was the only priority. These skills can be in music, art, sport, hospitality, teaching/mentoring, catering, constructions skills, etc.

Education and Training

Education and training are vital stepping stones in both preventing homelessness, and helping those who have lost their homes. Learning new skills helps our residents and service users to improve their self-esteem and gain experience so that they can re-enter the workforce.

Every year, we provide help for around 1,000 people – both residents and local community members – with the opportunity to access a wide range of accredited vocational training courses. Every applicant enrolling on a course is given a one-on-one interview and provided with a Training Needs Assessment to ensure they find the right course for them.

Our training programmes have been nationally acclaimed and have won awards for innovation, successful implementation and delivery. In 2010, the UK Skills Council awarded us four National Training Excellence Awards and our Education Coordinator – a former resident – was awarded UK’s Individual Trainer of the Year.

Caritas Anchor House also delivers Welcome Host Gold, an accredited City & Guilds customer service course, at Level 1, with the option of progressing to Level 2.

Schools Outreach

In addition to our work with adults, we also run a schools outreach programme designed to educate young people about the causes and consequences of homelessness.

The programme is offered to all primary and secondary schools in Newham, as well as those within the Brentwood Diocese, and hopes to reduce the risk of children becoming homeless as adults.

To find out more about this service, please click here.

Outcomes

Over the last three months to 06 July 2014 we have achieved the following outcomes:

  • 90% of residents were involved in positive transitional activities
  • 16 residents gained employment
  • 16 residents moved out of Caritas Anchor House into independent living
  • 1,166 volunteering opportunities were taken up by residents
  • Our occupancy rate was 99.6%

Download our latest quarterly Outcomes Report: Aspirations Programme Q1 to 06 July 2014 (pdf)

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Latest News

Celebrating the Cardinal’s Peace

Tuesday, August 26th, 2014

On Sunday 14th September, Cardinal Vincent Nichols will lead a Mass celebrating the 125th anniversary of the Great Dock Strike.

This strike saw around 130,000 dock workers walk out over low wages and desperately poor working conditions and it was Cardinal Manning, then the Archbishop of Westminster, whose attempts at conciliation between the dock workers and employers helped bring about the end of the strike on 14th September 1889.

Read full story

100mile Bike Ride To Break Cycle Of Homelessness

Wednesday, August 6th, 2014

On Sunday 10th August, four staff members from Caritas Anchor House will be gearing up for an epic 100mile bicycle relay.

On top of their usual jobs of fundraising (Kate and Zoe), working with rough sleepers (Jamie) and heading up Reception (Malik), they will be taking on the Prudential RideLondon Business Relay.

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Positivity and Performance

Friday, July 11th, 2014

During the first quarter of this year, Caritas Anchor House has worked hard to adapt to the changing environment of the social care sector.

To compensate for the loss and alteration of services, we have stepped up our speed of operation and become more flexible, resulting in our figures remaining positive.

Read full story

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